The location of this hotel is truly incredible. Situated on the largest fresh water lake in Japan, it offers breathtaking views and a serene atmosphere. Additionally, its proximity to the tourist information centre makes it convenient for exploring the area, especially with the option to rent bicycles nearby. Moreover, the rooms with a traditional feel are spacious and well-designed, providing a high level of privacy and a lovely view. Lastly, the service and staff at this hotel are exceptional, going above and beyond to make guests feel welcome and comfortable.

Everything was excellent.

The private onsen was a great experience, best soak in a hot bath I've ever had. The staff were welcoming and always friendly. The meals were delicious and we had our own private dining room for breakfast and dinner. The amenities were fully stocked and made us feel comfortable and cared for throughout our stay.

We had to take a cab to get to the hotel and wished there was a shuttle service available to pick up arriving guests. there wasn't much to see or do close by, but we were able to enjoy the hotel's indoor and outdoor baths.

I recently had a wonderful experience staying at a hotel in the hills of the Otsu area. The hotel's attention to detail and traditional feel really stood out to me. The rooms were spacious and well-designed, providing a high level of privacy and offering a beautiful view of the surrounding area. Additionally, the hotel's location near the tourist information center made it convenient for us to explore the area and even rent bicycles. I was also impressed with the friendly and wholehearted service provided by the staff, which made our stay even more enjoyable. Lastly, the breakfast served at the hotel was absolutely amazing and exceeded my expectations.

All aspects of our stay were exceptional.

Excellent service from friendly staff. Clean and spacious traditional Japanese-style room. Memorable stay with private onsen. Beautiful view of the lake. Free shuttle service to train station. Delicious and varied dinner. Helpful and polite staff. Roof-top onsen worth it

Absolutely nothing.

I had an amazing stay at this hotel: the staff was friendly and helpful, the location was perfect right by the lake, the free shuttle service made it easy to get around, and the breakfast and dinner were delicious.

None.

The hotel offers great value for money with its affordable prices and attention to detail. The staff were very kind and helpful, ensuring a pleasant stay. The location of the hotel, right by the platform on the lake, offers beautiful views and a serene atmosphere. The rooms have a very traditional feel, providing an authentic Japanese experience. Additionally, the breakfast included was delicious, offering a variety of traditional Japanese dishes.

No significant negative aspects, everything was great.

This cozy ryokan offers great service and well-maintained rooms. Located near the tourist information center, you can easily access the hills and waterfront area by foot. The traditional Japanese rooms are comfortable and clean, offering a perfect respite after a day of exploring. The onsen facilities are excellent, providing both indoor and outdoor baths overlooking a scenic platform. The delicious breakfast served in the morning is a must-try!

Lack of privacy in the rooftop onsen can be an issue for some guests.

Great experience! The rooms were clean and comfortable. The hot springs were fantastic. The staff was friendly and helpful. They have a shuttle service and their food was delicious. The hotel was in a beautiful location and there were plenty of activities to do around. Also, their breakfast was excellent.

The distance from the station was a bit far and their wifi didn't work in all areas of the hotel.